IRIS scorecard and performance measures
This request asks for records on the IRIS scorecard (IRIS is a USCIS division) and the performance measures used for the National Records Center.
Figures as of Oct 17, 2026. Check after Nov 16, 2026: if you are reading later than that, these figures may be out of date.
These figures are more than 30 days old. They may not reflect what has happened since Oct 17, 2026.
Timeline
- FiledSep 8, 2026
- ClosedSep 14, 2026
- Appeal filedSep 17, 2026 · Appeal IRW-064-AP · Pending decision
The closure and the appeal
Why USCIS closed the request
USCIS closed the request, claiming it did not follow its request rules (6 C.F.R. 5.3). The letter said the "subject of record's" date of birth, country of birth and address were not provided, and that the signature was "unacceptable" for one of four listed reasons, without saying which one.
What the rules say
USCIS's identity rules apply to requests for records about a person: the requester (6 C.F.R. 5.3(a)(3)) or someone else (6 C.F.R. 5.3(a)(4)). The identity details and signature the letter asked for come from the rule for people seeking their own records (6 C.F.R. 5.21(e)). This request asked for agency records about how USCIS works, not records about a person, so those rules do not apply to it.
Why it was appealed
The appeal asks USCIS to name the specific problem, say whether it reviewed the original request and its attachments, and reopen the request without a new filing, keeping the original receipt date. It also supplied the identity details the letter listed, while not agreeing that they were required for this request.
The closure and appeal sections summarize the letter and the appeal as filed. "What the rules say" is this site's explanation.
File this request too
The IRIS scorecard or key performance indicator (KPI) definition documents for the National Records Center for fiscal year 2026, including KPI rankings or weightings and the population and disposition definitions used to compute 'A-File backlog compliance' and the two-hour ICE/CBP responsiveness measure, together with the monthly or quarterly IRIS dashboards or reports for FY2026.How to file it